| Vision | Mission |
| To Be The Leading ASEAN Company | To provide universal banking services in Indonesia as a high-performing, institutionalized and integrated company located in ASEAN and key markets beyond, and to champion the acceleration of ASEAN integration and the region’s links to the rest of the world |
| Core Values | |
| Customer - Centric | |
| We exist to serve our customers and we sell products and services that our customers understand and value, | |
| High Performance | |
| We work hard and we work strategically for customers, staff and other stakeholders, | |
| Enabling People | |
| We encourage our people to think big and look wide and ensure that they are appropriately empowered to deliver value, | |
| Strength in Diversity | |
| We have respect for different cultures, we value varied perspectives and we recognise diversity as a source of strength, | |
| Integrity | |
| We are honest, respectful and professional in everything we do because integrity is the founding value of CIMB Niaga. | |