We recognize the importance of lifecycle thinking for delivering positive environmental and social performance. Supply chain impacts can be significant and can potentially increase costs, as well as be detrimental to our reputation as a sustainable bank. We are continuously assessing our relationships with suppliers in different functions, the nature of procurement services and their EES aspects that are directly linked to our sustainability performance.

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  • Responsible Procurement
  • Vendor Relationship Management
Responsible Procurement
  • Responsible Procurement
  • Vendor Relationship Management

Considering that our procurement mission stands for more than short-term gains, we work with our suppliers to go beyond legal compliance and to strive for continuous improvement.

Effective 2019, we conduct Sustainability Due Diligence to new/renewal/extension type II and III suppliers with the total purchase of >Rp100 million. This due diligence shall ensure that we will not engage with suppliers that have social and/or environment issue.

In 2019, we refreshed and reviewed our key messages to include sustainability commitments on CIMB Niaga General Electronic Procurement System (GEPS) called CIMB Niaga eProcurement Portal homepage, which is the first touch point for our suppliers when accessing any part or process of CIMB Niaga procurement to raise awareness on Environment, Economy and Social issues.

We have put in place effective mechanisms to address supplier grievances, in a transparent manner. The CIMB Niaga Whistleblowing Policy provides a confidential avenue for suppliers to report suspected unethical, illegal or improper behavior, and disclosures are treated with confidentially.

A precondition to partner and work with CIMB Niaga is that all registered suppliers must strictly adhere to our Vendor Code of Conduct, which includes our expectations in relation to sustainable supply chain practices – guidelines on anti-corruption, human rights and environment.