CIMB Niaga engages employees through the Employee Volunteer Program to support Bank’s CSR implementation. The programme aligns with the four CSR pillars: Education, Community Health and Well-being, Economic Empowerment and Climate and Environment, and aims to create a positive collective contribution.
During 2025, Bank required each employee to participate in volunteer activities in accordance with its CSR pillars, with a minimum target of four hours per year, which was counted as one of the Key Performance Indicators (KPIs). By the end of 2025, the Employee Volunteer Program recorded a total of 75,678 hours, or an average of 6.49 hours per employee. The programme serves not only as a platform for engaging employees in achieving their KPIs, but also in fostering awareness and a sense of responsibility toward their surroundings, as well as demonstrating how the Bank, together with its management and employees, strives to deliver a positive impact on the environment and the surrounding communities.
As in the previous year, Employee Volunteer Program activities were carried out individually and bankwide. Individual activities included waste processing, charity runs and walks, teaching, cleaning rivers/schools/places of worship, donating usable items and blood donation. Meanwhile, bankwide activities that involved all Bank employees in the Employee Volunteer Program included:
- A Better Climate and Environment (ABCDE) Challenge,
Bank encourages employee participation in household waste management through the collection of inorganic waste from each employee’s local neighbourhood. Sorted waste is then handed over to waste banks, local collectors or non-governmental organisations engaged in environmental initiatives near employees’ places of residence. In 2025, the programme collected 6.9 tonnes of waste, comprising 42% paper, 22% plastic, 7% used cooking oil, 19% electronic waste and 11% metal waste.
- Ciliwung River Clean-Up Action
Bank supports environmental conservation efforts by organising Employee Volunteer Day 2025 at Pangkalan Komunitas Ciliwung Depok. This activity involved more than 500 employees from various Bank work units across Jabodetabek, who took part in three main activities: river clean-up, eco-brick making as an environmentally friendly approach to plastic waste management and the release of endemic fish fry. Volunteers collected 2.2 tonnes of waste and processed some plastic waste into ecobricks. As part of ecosystem restoration efforts, 3,000 endemic fish fingerlings were released into the Ciliwung River. Volunteers also received education on responsible conservation practices. Bank built two new sanitation facilities to support long-term and sustainable river conservation.
- Community Forward: Real Action, Real Leaders, Real Impact
Bank hosted and organised volunteer activities as part of the Regional Directors’ Sharing Session (RDSS), a strategic forum that brings together Regional Directors and CIMB Group leaders to share experiences, best practices and leadership strategies in driving sustainable business performance. The session was attended by 60 delegates and took place at the Bumi CIMB Niaga Learning Center. The event also engaged the local community by inviting 150 students from SDN Pasirangin 04 and 50 parents from the surrounding area. It was implemented through several initiatives, namely:- Learn Forward, under which students participated in various educational activities, including financial literacy sessions, environmental education, and a hands-on Tour de Bank (TDB) CIMB Niaga experience to gain a better understanding of how banking operations work. Meanwhile, parents attended educational sessions focused on stunting prevention, where they received practical guidance on providing nutritious and balanced meals for their families;
- Goods Forward, through which wearable clothing items collected from delegates were distributed to beneficiaries; and
- Food Forward, which involved the distribution of nutritious food packages and basic necessities.
- Mission Possible: Charity Against Stunting
Bank organised a charity activity as part of the 2025 Year-End Senior Leaders Conference (SLC), Bank’s annual strategic forum that brings together senior leaders to review Bank’s performance in the current year and formulate strategies for the year ahead. The charity activity was held at Taman Hutan Raya (TAHURA) Djuanda, Bandung, with a focus on stunting prevention. This initiative represents Bank’s support for the Government’s programme and further strengthens the ongoing collaboration between CIMB Niaga and the United Nations Children’s Fund (UNICEF) in combating malnutrition and stunting. Fundraising was carried out through collaborative games and a bidding concept, engaging senior leaders in an interactive and meaningful way. The activity raised Rp126 million in donations from more than 100 senior leaders, which were then channelled to UNICEF. This initiative also the commitment of Bank’s senior leaders to deliver the purpose of ‘Advancing Customers and Society’.
- Aksi Peduli
This initiative is part of the activities to mark CIMB Niaga’s 70th anniversary and aims to strengthen employee awareness and care for the environment and the community. The programme works with donation distribution partners (Barang Berkah and Sedekah Barang Bekas Berkualitas) and invites all employees to participate in collecting donations of usable clothing, books and worship items. The activity was carried out in seven cities: Jakarta, Malang, Yogyakarta, Bandung, Makassar, Surabaya and Bali. A portion of the donated clothing and books was subsequently managed through a thrifting process by a third party. All proceeds generated from the thrifting activities were then donated to support CIMB Niaga’s stunting alleviation programme implemented in collaboration with the United Nations Children’s Fund (UNICEF).
