Bank conducts an Employee Volunteer Program that aligns with the four pillars of CSR. The program mandates every permanent employee to engage in CSR activities for a minimum of 3 hours per year, which is counted as a Key Performance Indicator (KPI). As of 31 December 2023, Bank accumulated 50,884 voluntary working hours by employees, averaging 5.1 hours per employee (170% higher than the average target of 3 hours per employee). Several Employee Volunteer Program activities include waste management, donations, teaching, and blood donation.

In 2023, the Bank conducted the A Better Climate anD Environment (ABCDE) Challenge, a program that invites employees to participate in preserving the surrounding environment by collecting inorganic waste. The collected waste was then delivered to waste banks, waste collectors, and environmental non-governmental organizations (NGOs) nearest to the employees’ residences. At the end of the program, a total of 2,227 kg of waste was gathered, consisting of paper waste (1,462 kg), plastic (416 kg), and used cooking oil (349 kg). This effort signifies Bank’s commitment in implementing sustainability practices internally, aiming to minimize household waste towards final landfill.