Creating Meaningful Impact for Communities

As part of its sustainability commitment, CIMB Niaga continues to ensure that all corporate CSR programmes deliver tangible and sustainable benefits for the community, the environment and stakeholders. Bank measures the social impact value of its CSR programmes through the Social Return on Investment (SROI) approach, which enables the Bank to assess the effectiveness of social interventions holistically and in a measurable manner.

The SROI approach helps Bank understand the extent to which LES value is created from each Bank investment across the four core CSR pillars. SROI calculations are conducted by iDNa Solutions, an independent third-party research and consulting firm with expertise in management, customer behaviour, innovation and digital transformation, which has served various public and private sector clients since 2016. SROI calculations show that every Rupiah invested can be converted into the value of social benefits received by beneficiaries and the environment. An SROI ratio of more than 1 indicates that the social value created exceeds the investment made, meaning the programme is assessed to have a positive and effective impact. The SROI analysis results for the four pillars show that CIMB Niaga’s social investment delivers significant and sustainable value for stakeholders.

100% of partners, including vendors, business partners, notaries and CSR beneficiaries, passed Sustainability Due Diligence (SDD). Therefore, none of Bank’s CSR partners had environmental and or social and ethical issues over the past three years and none were included in Bank’s Exclusion List.