Sustainability Due Diligence (SDD)

SDD has been fully implemented (100%) in the corporate banking segment since 2020. Starting from 2023, Bank is gradually expanding its scope to various sectors within the commercial banking segment.

Anti-fraud Awareness Training for Employees

5,071
Anti-fraud Awareness Training through Mandatoy Training

1,871
Information Security Awareness Training

Whistleblowing System Performance 2023

82

Reports that are not submitted for investigation (preclosed)

146

Reports that have been investigated (closed)

35

Reports that are still open

263

Reports received

83%

Percentage of WB reports that have been completely investigated from total complaints that are valid for investigation (as of the end of December)