sustainable action

We strive to provide a green and sustainable world for future generations

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sustainable business

We are committed to financing business using sustainable financial products and services

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Corporate Social Responsibility

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governance & risk

We encourage diversity within our organization, promote financial inclusion and invest in our communities

Advocacy and Stakeholders Engagement

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Sustainability Due Diligence (SDD)

Sustainability Due Diligence (SDD) has been fully implemented in the corporate banking segment since 2020, with the scope expanded gradually each year to selected sectors within the commercial banking segment. To support a more comprehensive sustainability risk assessment process, in 2025, Bank developed a semi-automated SDD form. The development includes, among others, greenhouse gas (GHG) emissions calculations and adjustments to minimum sustainability requirements for the palm oil, coal and oil and gas sectors.

Anti-bribery and anti-corruption policy

As a demonstration of Bank’s commitment to preventing bribery and corruption in its operational processes, Bank obtained SNI ISO 37001 – Anti-Bribery Management System (SMAP) certification for the Sub-Directorate of Strategic Procurement and Admin Property Management (SPAPM) since 2023.

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Anti-fraud Awareness Training for Employees

in 2025

7,204
Anti-fraud Awareness Training through Mandatoy Training

4,309
Information Security Awareness Training

Whistleblowing System Performance 2025

128

AFM/HR/AML WB Reports

65

AFM/HR/AML WB Reports that have been investigated (Closed)

34

AFM/HR/AML WB Reports in Progress (Open)

75.58%

Percentage of AFM/HR/AML WB reports that have been investigated out of the total valid complaints for investigation (as of the end of December)

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