sustainable action

We strive to provide a green and sustainable world for future generations

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sustainable business

We are committed to financing business using sustainable financial products and services

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Corporate Social Responsibility

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governance & risk

We encourage diversity within our organization, promote financial inclusion and invest in our communities

Advocacy and Stakeholders Engagement

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Sustainability Due Diligence (SDD)

SDD has been fully implemented (100%) in the corporate banking segment since 2020. Starting from 2023, Bank is gradually expanding its scope to various sectors within the commercial banking segment.

Anti-bribery and anti-corruption policy

As a demonstration of Bank’s commitment to preventing bribery and corruption in its operational processes, Bank obtained SNI ISO 37001 – Anti-Bribery Management System (SMAP) certification for the Sub-Directorate of Strategic Procurement and Admin Property Management (SPAPM) since 2023.

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Anti-fraud Awareness Training for Employees

4,325
Anti-fraud Awareness Training through Mandatoy Training

1,677
Information Security Awareness Training

Whistleblowing System Performance 2024

80

Reports that are not submitted for investigation (preclosed)

96

Reports that have been investigated (closed)

31

Reports that are still open

207

Reports received

79%

Percentage of WB reports that have been completely investigated from total complaints that are valid for investigation (as of the end of December)

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